Simply book your hourly chauffeur above or in our app:
The chauffeur’s name and telephone number will be sent to the passenger one hour before pickup via email and SMS. This message also contains the make, model and license plate number of the vehicle. If you booked for someone else, this information will be sent to the email address and phone number provided in the booking process.
Your chauffeur will remain at your disposal and coordinate with you to ensure a smooth pick-up, even in crowded areas.
For ease of use, we recommend downloading the app as the chauffeur’s contact details will be easily accessible for you there.
Alternatively, you can contact the chauffeur via the telephone number that will have been sent to you one hour before pickup via email and SMS.
All of PJCT’s chauffeurs speak basic English as well as the local language of the country the ride is conducted in.
Our by-the-hour service is designed for journeys with multiple stops within the same city. This service includes 40 kilometers of travel per booked hour. If the ride ends outside the starting city, additional charges will apply for the chauffeur’s return journey, covering both distance and time.
If you plan to travel between cities, we recommend booking a city-to-city ride instead.
You can book the by-the-hour service on our website or app from 2 to 24 hours.
If you require a chauffeur for several days, please contact Customer Care via chat or email at example@pjct.com.
Yes, you can edit your booking before it starts via our app or website.
If your booking has already started and you want to extend, please let the chauffeur know and they will confirm with PJCT. If the chauffeur is available, your account will be charged the additional time after the booking is finished.
We understand that unexpected events can happen.
If the number of booked hours is extended, extra time is charged in half hour increments. If the number of booked hours is shortened, unfortunately, no reimbursement applies. Please see section 5.2 of our T&C’s.